Refund Policy

Thank you for shopping with us. We value your satisfaction and aim to provide a hassle-free experience. Below is our refund policy for digital goods:

Eligibility for Refunds

• Refunds are only applicable for unsuccessful or pending orders.
• Proof of the failed transaction (order ID or reference number) is required.

Non-Refundable Situations

Refunds will not be provided in the following cases:

• Successful orders or transactions where the product has been delivered.
• Issues arising due to user errors, such as incorrect user ID or details provided during the purchase.

How to Request a Refund

If your order failed and you believe you are eligible for a refund, please follow these steps:

• Contact our support team at [email protected].
• Provide your order details, including the order ID and reason for the refund request.
• Our team will review your request and respond within 3-5 business days.

Refund Process

If your refund is approved:

• The refund will be processed to your original payment method.
• It may take up to 7-10 business days for the funds to reflect in your account.

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